The Pediatric Source, LLC is committed to providing high-quality continuing education services. This policy outlines the process for addressing and resolving complaints from individuals who are not satisfied with our services.
Individuals dissatisfied with our continuing education services can submit a complaint by submitting this form. The complaint should include the participant's name, contact information, and detailed description of the issue.
Upon receiving a complaint, our team will conduct a thorough review to understand the nature of the concern. This may involve gathering additional information from the participant and relevant parties involved.
The Pediatric Source is committed to using feedback from complaints to continuously improve our continuing education services. Patterns and trends identified through the complaint resolution process will be analyzed to enhance the overall quality of our programs.
All information related to the complaint and its resolution will be treated with the utmost confidentiality, respecting the privacy of the participant and all involved parties.
This policy will be reviewed periodically to ensure its effectiveness and relevance. Any updates or changes will be communicated to participants in a timely manner.